What’s not to like about iTunes?

December 19, 2010

I recently received a survey from Apple asking what I like and don’t like about iTunes. I use iTunes (v10) on Windows 7 and a Nano, Touch, and iPhone (with tethering).  I know there are several viable alternatives to iTunes including Winamp and Foobar 2000, however, I am not particularly motivated to switch – largely to maintain compatibility with my devices. 

A bunch of the survey questions were soliciting feedback on stability and memory usage.  In the past I’ve been bothered by these issues, however, the more recent releases appear to have stabilized the application and I don’t notice iTunes hogging resources.  Ever since Apple raised their prices in the iTunes store I’ve stopped using their store to buy music, rent movies, or purchase anything other than apps.  In my experience Amazon integrates seamlessly and is almost always cheaper. (If you want music from the Beatles iTunes appear to be the only place to download it.)  ITunes works well for downloading podcasts and integrating with services like Audible.  I don’t really have much use for the newly introduced Ping service. Rather than adding new features I wish they’d work on improving the usability of the existing product.

Here is my list of things that I’d like to see Apple improved in iTunes.

  • When you patch iTunes (which is great) don’t make me download a 90MB file together with an unnecessary Quicktime update. 
  • Eliminate the concept of authorized computers.  I’ve bought everything in my library and would like to be able to use it.  Now that most music is DRM free why is this “feature” still necessary.
  • Make it easier to organize, backup, and move music around on the hard drive.  There are tons of horror stories out there about people that have had nothing but trouble moving to a new computer or adding a new hard disk. 
  • Add a streaming music service like Zune Pass.  I don’t know if I’d use it or not but it would be nice to have the option.